PRIVACY POLICY

At Direct Enviro Services Ltd we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect
We may collect the following types of information:
Personal Information:
• Name, email address, phone number, postal address, and other identifying details you provide.
Non-Personal Information:
• IP addresses, browser type, operating system, and browsing behaviour collected through cookies or similar technologies.
Payment Information:
• Billing address and payment details for transactions. We use secure third-party payment processors and do not store sensitive payment information.

2. How We Use Your Information
We may use your information for the following purposes:
• To provide and manage our services.
• To communicate with you regarding updates, promotions, or customer support.
• To analyse website usage and improve our oNerings.
• To comply with legal obligations and protect against fraud or unauthorized activity.

3. Sharing of Information
We do not sell your personal information. However, we may share your information in the following situations:
• Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing).
• Legal Compliance: To comply with legal obligations or enforce our terms and policies.
• Business Transfers: In connection with a merger, sale, or transfer of assets.

4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:
• Enhance user experience.
• Track site usage and performance metrics.
• Deliver personalized content or advertisements.
• You can manage cookie preferences through your browser settings.

5. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the following rights regarding your data:
• Access, correct, or delete your personal information.
• Object to or restrict data processing.
• Withdraw consent where applicable.
• File a complaint with a data protection authority.

7. International Data Transfers
If you are located outside United Kingdom, please note that your data may be transferred to and processed in countries with diNerent data protection laws.

8. Children’s Privacy
We do not knowingly collect personal information from children.

9. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Changes to This Privacy Policy
We review this Policy every year, if there are any changes to this Policy all customers will be informed.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Direct Enviro Services Ltd
Little Oak Farm,
Ashford Road,
Bethersden,
Kent. TN26 3BQ

Tel: 01233 758502

William Clarke (Director)
Signed: Date: 26/02/2026